Terms of Service

KIT'S STORY

After decades of working in General Medicine and Cosmetic and Vascular Medicine in Perth, Western Australia, Kit Hoffman discovered the personal impact of hormonal disturbance on the reproductive tract through a cancer journey. Hearing complaints from patients regarding vaginal problems and the damage they cause to family life and general comfort did not prepare her for the reality of the problem. Luckily the timing coincided with a request from Dee to assist with the development of a product designed to treat vaginal problems, so a perfect partnership was born. Using formulation knowledge from years as a cosmetic formulator, research experience in medicine as well as extensive experience in women’s health, it didn’t take long to find all the ingredients that would blend well together to make a product that would rehydrate, pH balance and soothe thin and sore vaginal walls. With the help of key people in the cosmetic manufacturing industry, a formula that outperformed existing products was forthcoming. Kit’s aim now is to help as many women as possible to solve their vaginal problems as well as she has solved her own.

DEE'S STORY

LYV is a company born out of my own personal need. I was sharing an intimate time with my partner which was always fun and enjoyable but on this occasion was excruciatingly painful. I went to my doctor and was diagnosed with vaginal atrophy. She told me the treatment was hormone therapy which I did not want to use. I soon discovered that all other methods of lubrication did not work and my once intimate fun time with my partner was very quickly diminishing, and so started the journey to find a product to help and LYV was born. Since starting my personal journey and talking to other women and men this is actually an issue which is not openly discussed so it is mine and my business partners commitment for every woman young or mature to have a lovely healthy vagina that they can enjoy. Our formulators attend conferences regularly and are continually updating their knowledge and thinking about the next most important contribution we can bring to women’s health and comfort. Check out our Blog and FAQs and please ask us anything.

Last updated: July 2026.

These terms govern your use of the LYVHydrate website and your purchase of our products. By using this site or placing an order you agree to these terms.

Products & pricing

All prices are in Australian Dollars (AUD) and include GST where applicable. We aim to describe products accurately but do not warrant that descriptions are error-free. We may update prices and product details at any time.

Orders

Your order is an offer to buy. We may accept or decline any order. If we cannot fulfil an order, we will notify you and provide a refund.

Health disclaimer

LYV V-Hydrate is a cosmetic moisturiser intended for external and intimate skin hydration. It is not a medicine and is not intended to diagnose, treat, cure or prevent any disease or medical condition. Information on this site is general in nature and is not medical advice. If you have a medical condition or symptoms that persist, please consult a qualified healthcare professional. Discontinue use if irritation occurs.

Intellectual property

All content on this site, including text, images and logos, is owned by LYVHydrate and may not be used without permission.

Limitation of liability

To the extent permitted by law, our liability is limited to the value of the goods purchased. Nothing in these terms excludes rights you have under the Australian Consumer Law.

Governing law

These terms are governed by the laws of Western Australia, Australia.

Contact

LYVHydrate · hello@lyvhydrate.com.au · 0426 988 654